Shipping policy

📦 i Buy Local — Shipping & Delivery Policy

Effective Date: [Insert Date]

At i Buy Local (UK Microsoldering LTD), we aim to ensure fast and secure delivery of all online orders while setting clear expectations for our customers.

1️⃣ Delivery Areas

  • We currently deliver to addresses within the United Kingdom only.

  • Deliveries cannot be made to PO Boxes or forwarding addresses.

2️⃣ Delivery Methods

  • All items are dispatched using trusted couriers or Royal Mail, depending on item value, weight, and delivery location.

  • We may offer various delivery options at checkout, including:

    • Standard Delivery

    • Tracked Delivery

    • Next Working Day Delivery (where available)

  • Delivery options may vary depending on stock location.

3️⃣ Dispatch Times

  • Orders are typically processed and dispatched within 1–3 working days of purchase.

  • Orders placed after 1pm or on weekends/public holidays will be processed the next working day.

  • Processing delays may occur during busy periods, promotions, or unexpected events.

4️⃣ Delivery Times

  • Standard delivery usually takes 2–5 working days from dispatch.

  • Delivery times are estimates only and are not guaranteed.

5️⃣ Delivery Charges

  • Delivery charges will be clearly displayed at checkout before you complete your order.

  • Certain orders may qualify for free delivery based on promotions or order value.

6️⃣ Tracking

  • Where applicable, tracking details will be provided by email once your order is dispatched.

  • If you have not received tracking information, please contact our customer support team.

7️⃣ Failed Deliveries

  • It is the customer’s responsibility to provide an accurate and complete delivery address.

  • If a parcel is returned to us due to:

    • Incorrect address

    • Failed delivery attempts

    • Customer failure to collect or reschedule
      — additional re-delivery charges may apply.

8️⃣ Lost or Delayed Orders

  • In the unlikely event your parcel is lost or significantly delayed:

    • Please contact us within 7 days of the estimated delivery date.

    • We will investigate with the courier and resolve accordingly.

  • Claims for non-delivery must be made within 28 days of dispatch.

9️⃣ Risk of Loss

  • Risk transfers to the customer upon successful delivery.

  • i Buy Local is not responsible for parcels lost or stolen after confirmed delivery.

🔟 In-Store Collection (if applicable)

  • Customers may choose to collect certain online orders in-store, subject to stock availability.

  • ID may be required to verify your order upon collection.

11️⃣ International Delivery

  • We do not offer international shipping at this time.

12️⃣ Contact

For any shipping or delivery inquiries:

📧 Email: ibuylocalryde@gmail.com
📍 Address: UK Microsoldering LTD (t/a i Buy Local),
31 Suite 1, Union Street, Ryde, Isle Of Wight, United Kingdom, PO33 2DT